Shipping Policy

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard worldwide shipping time is 7-12 days if no delays occur throughout the delivery process. At this moment, we do not offer any express shipping of any sort.

Cancellations

At Fawaz, we strive to provide a seamless shopping experience. If you need to cancel an order, please review our Cancellation Policy below:

1. Order Cancellation

• Before Shipping: If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will process your cancellation and issue a full refund.
• After Shipping: Once an order has been shipped, it cannot be canceled. You will need to follow our Return Policy to return the item after it has been received.

2. How to Cancel

To cancel your order, please contact our customer service team at:

• Email: support@shopfawaz.com
• Messenger Live Chat: 

Please include your order number and reason for cancellation to help us process your request promptly.

3. Refund Processing

• If your cancellation request is approved before shipping, your refund will be processed within 3-5 business days back to the original payment method.

4. Changes to Orders

If you wish to make changes to your order (e.g., change of address, item adjustments), please contact us immediately. We can only accommodate changes before the order is shipped.

5. Non-Refundable Items

Certain items may be marked as non-refundable. Please refer to the product description for details.